Payment Options

Central Arkansas Water

Central Arkansas Water provides a variety of ways to pay your utility bill.

Where Are The Places I Can Pay My Bill?

Quick Pay Locations

A network of businesses in and around the Little Rock/North Little Rock metropolitan area has authorization to accept non-deliquent payments for UBS. The convenient locations place the bill payment process closer to your home or business. The businesses typically charge a convenience fee for each transaction and will accept payments only for current bills. Payments made at these locations will be credited to your account on the next business day. You must bring your bill to ensure proper credit to your account.
**Attention**
There is a third-party fee to make a payment at a Quick Pay location. CAW does not collect this fee. View a list of Remote Payment Locations below:

Little Rock

Ace Cash Express #2102
6416 Colonel Glenn Road
9 a.m. – 7 p.m., Monday – Thursday
9 a.m. – 8 p.m. – Friday
9 a.m. – 6 p.m. – Saturday
Phone – 501-562-2274
Map to this location

Ace Cash Express #2106
7508 Geyer Springs Road
9 a.m. – 7 p.m., Monday – Thursday, Sunday
9 a.m. – 8 p.m. – Friday
9 a.m. – 6 p.m. – Saturday
Phone – 501-562-4807
Map to this location

Ace Cash Express #2111
1100 East Roosevelt Road
9 a.m. – 7 p.m., Monday – Friday
9 a.m. – 6 p.m. – Saturday
Phone – 501-372-4886
Map to this location

Ace Cash Express #2126
310 South Broadway Street
9 a.m. – 6 p.m., Monday – Friday
9 a.m. – 5 p.m. – Saturday
Phone – 501-370-9488
Map to this location

City Market
4110 West 12th Street
9 a.m. – 5 p.m., Monday – Saturday
Phone – 501-666-6610
Map to this location

City Market
6800 Colonel Glenn Road
9 a.m. – 5 p.m., Monday – Saturday
Phone – 501-562-0868
Map to this location

Fast Mart
9203 Chicot Road
8 a.m. – 8 p.m., Monday – Thursday
8 a.m. – 9 p.m., Friday – Saturday
8 a.m. – 6 p.m. – Sunday
Phone – 501-570-7800
Map to this location

Food Giant
1701 Main Street
9 a.m. – 7 p.m., Monday – Sunday
Phone – 501-376-3473
Map to this location

Food Giant
10320 Stagecoach Road
9 a.m. – 7 p.m., Monday – Sunday
Phone – 501-455-3475
Map to this location

Food Giant
7525 Baseline Road
9 a.m. – 7 p.m., Monday – Sunday
Phone – 501-562-6629
Map to this location

Food Giant
7507 Cantrell Road
8 a.m. – 6:30 p.m., Monday – Friday
Phone – 501-614-2477
Map to this location

I-30 Super Store
612 East Roosevelt Road
8 a.m. – 10:00 p.m., Monday – Sunday
Phone – 501-244-9688
Map to this location

Kroger
All Arkansas Locations

Kwick Pantry
8001 Interstate 30
8 a.m. – 8 p.m., Monday – Thursday
8 a.m. – 9 p.m., Friday – Saturday
9 a.m. – 6 p.m. – Sunday
Phone – 501-565-0166
Map to this location

Metro
124 West Capitol Avenue
8:30 a.m. – 5:30 p.m., Monday – Friday
Phone – 501-801-0026
Map to this location

Save U More
5219 West 65th Street
8 a.m. – 5 p.m., Monday – Friday
Open 24 Hours Saturday & Sunday
Phone – 501-565-1857
Map to this location

Shipmates Postal
(formerly Diversified Postal Services)
6834 Cantrell Road
8 a.m. – 6 p.m., Monday – Friday
9 a.m. – 2 p.m. Saturday
Phone – 501-663-6888
Map to this location

Supermercado Sin Fronteras
4918 Baseline Road
8 a.m. – 8 p.m., Monday – Sunday
Phone – 501-562-4206
Map to this location

Wal Mart
All Arkansas Locations

North Little Rock

Ace Cash Express #2108
3422 Pike Avenue
9 a.m. – 7 p.m., Monday – Friday
9 a.m. – 6 p.m. – Saturday
Phone – 501-771-7544
Map to this location

City Market
4109 East Broadway
9 a.m. – 5 p.m., Monday – Saturday
Phone – 501-945-9755
Map to this location

D&J MSB LLC
1802 Main Street
Phone – 501-758-3580
Map to this location

Handi Pantry Food
124 Eureka Garden Road
7 a.m. – 7:00 p.m., Monday – Sunday
Phone – 501-945-9003
Map to this Location

K Mart
All Arkansas Locations

Kroger
All Arkansas Locations

Wal Mart
All Arkansas Locations

Sherwood/Jacksonville

Extra Beauty
4200 East Kiehl Avenue
9 a.m. – 6: 30 p.m., Monday – Saturday
Phone – 501-835-0002
Map to this location

Kroger
All Arkansas Locations

Wal Mart
All Arkansas Locations

Additional Payment Options

FREE Automatic Draft Payments

This program allows you to automatically pay your monthly bill through your checking or savings account. This service is free to you and is the easiest, most dependable, and most convenient way to pay your monthly bill. Simply go into your online account profile to sign up for FREE.

We’ve also developed step-by-step instructions for assisting you with enrolling in our Automatic Draft Program/Auto-Pay Plan. Click here for the instructions.

Online Bill Payment

Utility Billing Services (UBS) provides the online bill payment (e-payment) option through Paymentus. This option is for customers who prefer the convenience of paying their monthly bill in a safe and secure Internet environment, without the need to leave the home or office. To begin the online account management and bill payment process, click here. Please have your Utility Billing Services account number available. You may also make a one-time payment, click here. Paymentus charges a $2.49 convenience fee for each Internet Credit or Debit Card payment.

Go Paperless!

Paying online is only half of the benefit, by going paperless and not receiving paper invoices, you can increase the effect you can have on the environment. There are several ways reducing paper consumption helps the environment, including saving trees and using less gas. According to the PayItGreen AllianceTM, if one in five households were to switch to electronic payments, statements and bills, we could collectively save 1.8 million trees each year and avoid using 103 million gallons of gasoline to mail bills, statements, and payments.

Mail Payments

You may mail your utility bill to:
Utility Billing Services
P.O. Box 8100
Little Rock, Arkansas 72203-8100

eCheck and Credit or Debit Card Payments

Utility Billing Services (UBS) accepts electronic checks (eChecks) and credit and debit card payments 24 hours a day through Paymentus. Log into your online account profile to access your account and pay your bill by eCheck or credit or debit card. You may also pay 24 hours a day by Telephone. Call 1.501.372.5161, then select option 3 to pay your bill by eCheck or credit or debit card. Payments via E-check are always FREE! Paymentus charges a $2.49 third-party convenience fee for each online and/or telephone Credit Card or Debit Card payment.

Pay by Text

Log into your online account profile.

1. Once you are in your account select the Payment tab from the top menu. This will take you to our Payment Customer Portal.

2. You will see an Accounts tab. On the middle of the page near the words Account Details, click on "Edit".

3. Under Bill Summary Notifications select the box Bill Summary - Pay By Text

4. Click Save and that's it!

NEW! No-Fee Payment Plans

Central Arkansas Water has partnered with Promise to offer customers an easy and convenient way to set up no-fee payment plans for past-due water and sewer charges. All CAW residents and businesses that owe $50 or more on their CAW water bill are eligible for the program.

Customers who enroll in a payment plan for an outstanding balance will be protected from negative consequences such as penalties, fees, and water service disconnections as long as both the CAW account and plan with Promise stay current.

To learn more about the program and enroll, visit: https://carkw.promise-pay.com

Click the map below to find a location near you.