Precautionary Boil Water Notice for Perla Customers


Perla, AR – Approximately 450 Central Arkansas Water (Perla) customers in Perla on Highway 67 North of Highway 270, on Highway 270 east of Highway 67 and side streets in between these areas are under a precautionary boil water notice until further notice. The issuance of the precautionary measure comes from the break of a 6-inch-diameter main by a contractor, leading to a loss of pressure for the area. The break occurred at approximately 2:30 p.m. this afternoon. CAW crews isolated the break at approximately 4:00 p.m. this afternoon. CAW crews are still on-site and anticipate completing the repair on the water line by approximately 7:30 p.m. this evening.

While under the precautionary notice, affected customers should:

  • Bring water from the household tap to a brisk boil for at least one (1) minute before using it for drinking, beverage or food preparation, or dishwashing
  • Discard ice cubes from automatic icemakers

The boil water notice affects all customers within the following area:

  • Customers on Highway 67 north of Highway 270
  • Customers east of highway 67 on Highway 270
  • All side streets off Highway 67 north of Highway 270
  • All side streets off Highway 270 east of highway 67

The water utility is notifying customers about the notice through news media, social media and the posting of large signage at major entrances to the affected area.

The break occurred on a 6-inch water line at 9629 Highway 270 in Perla. The Arkansas Department of Health requires the issuance of a precautionary boil notice when there is a loss of pressure or service due to a water line break. The Health Department allows the lifting of the notice when water quality samples reveal that water through the main is safe for consumption. The notice is a precautionary measure in the event bacteriological contamination of the water line occurred during the damage and subsequent loss of pressure.

Once the water line is back in service, CAW personnel will collect water quality samples. The utility anticipates having the results of the tests and lifting the notice on Thursday, September 21, 2023.

Customers with questions about the precautionary boil water notice may contact the CAW Distribution Dispatch Center, day or night, at (501) 377.1239.