Payment Options

Central Arkansas Water provides a variety of ways to pay your utility bill.

FREE Automatic Draft Payments

This program allows you to automatically pay your monthly bill through your checking or savings account. This service is free to you and is the easiest, most dependable, and most convenient way to pay your monthly bill. Simply go into your online account profile to sign up for FREE.

Online Bill Payment

Utility Billing Services (UBS) provides the online bill payment (e-payment) option through Paymentus. This option is for customers who prefer the convenience of paying their monthly bill in a safe and secure Internet environment, without the need to leave the home or office. To begin the online account management and bill payment process, click here. Please have your Utility Billing Services account number available. You may also make a one-time payment, click here. Paymentus charges a $2.49 convenience fee for each Internet Credit or Debit Card payment.

One-Time Automated Telephone Payments

Pay your bill fee-free with a Checking Account through the Paymentus automated system at 1.833.245.1947. You may also make payments using a Credit/Debit Card; however, a $2.49 third-party convenience fee will apply.

Go Paperless!

Paying online is only half of the benefit, by going paperless and not receiving paper invoices, you can increase the effect you can have on the environment. There are several ways reducing paper consumption helps the environment, including saving trees and using less gas. According to the PayItGreen AllianceTM, if one in five households were to switch to electronic payments, statements and bills, we could collectively save 1.8 million trees each year and avoid using 103 million gallons of gasoline to mail bills, statements, and payments.

NEW! No-Fee Payment Plans

Central Arkansas Water has partnered with Promise to offer customers an easy and convenient way to set up no-fee payment plans for past-due water and sewer charges. All CAW residents and businesses that owe $50 or more on their CAW water bill are eligible for the program. Customers who enroll in a payment plan for an outstanding balance will be protected from negative consequences such as fees and water service disconnections as long as both the CAW account and plan with Promise stay current.

To learn more about the program and enroll, visit: https://carkw.promise-pay.com

Mail Payments

You may mail your utility bill to:
Utility Billing Services
P.O. Box 8100
Little Rock, Arkansas 72203-8100

eCheck and Credit or Debit Card Payments

Utility Billing Services (UBS) accepts electronic checks (eChecks) and credit and debit card payments 24 hours a day through Paymentus. Log into your online account profile to access your account and pay your bill by eCheck or credit or debit card. You may also pay 24 hours a day by Telephone. Call 1.501.372.5161, then select option 3 to pay your bill by eCheck or credit or debit card. Payments via E-check are always FREE! Paymentus charges a $2.49 third-party convenience fee for each online and/or telephone Credit Card or Debit Card payment.

Quick Pay Locations

A network of 22 businesses in and around the Little Rock/North Little Rock metropolitan area has authorization to accept non-delinquent payments for UBS. The convenient locations place the bill payment process closer to your home or business. The businesses typically charge a convenience fee for each transaction and accept payments only for current bills. Click here for locations. Payments at these locations will be credited to your account in real-time. You must bring your bill to ensure proper credit to your account.
Customers can still submit payments at 221 East Capitol Avenue in Little Rock in the drop boxes on either side of the building.