Patrick Greene

Director of Customer Service

Patrick Greene oversees our Customer Service department, including the call center, meter readers, and field customer relations.

Patrick brings more than 32 years of customer service expertise, distinguished leadership, and a strong commitment to operational excellence and exceptional service. He began his career in the water industry on August 30, 1993, as a Customer Service Field Representative with Little Rock Municipal Water Works. Through dedication, performance, and a consistent focus on customer centered operations, Patrick advanced through several key roles, including Assistant Customer Service Supervisor–Field, Customer Service Meter Reader Supervisor, Customer Service Field Manager, and Acting Director of Customer Service. Throughout his career, he has demonstrated the ability to lead teams, strengthen field operations, mentor emerging leaders, and maintain a steadfast focus on delivering high quality service to the community.

Patrick is also academically grounded in leadership, theology, and organizational development. He holds a Bachelor of Arts in Religion and a Master of Arts in Theological Studies with a concentration in New Testament from Faith International University.

Beyond his professional accomplishments, Patrick is deeply committed to leadership development and service. He served 12 years as Pastor of New Prospect Missionary Baptist Church in Cleveland, Arkansas, and currently serves as Pastor of Pilgrim Valley Missionary Baptist Church, Little Rock, where he has led since 2014. He is also an instructor within the Consolidated Missionary Baptist Association and the National Baptist Convention, USA, where he has taught leadership courses that continue to shape his people centered leadership style.

His combined experience in ministry and public service reflects his dedication to developing others, fostering strong organizational culture, and serving the community with integrity and compassion.

Our Team

Central Arkansas Water